Cancun Hotel Zone & Downtown
Clicking Book Now will forward you to our main site CancunAndRivieraMaya.com
Book online and pay securely with your choice of PayPal or credit card. We’ll send you the confirmation email vouchers to print and bring with you to Cancun. The vouchers have all the details you need.
* Private airport transportation...no waiting on others, no other hotel stops
* We will track your flight and meet you right outside the airport terminal.
* Our vehicles have AC and are fully insured and authorized by the Cancun Airport Authority
* Price includes all taxes, fees and parking (tip not included)
* Prices are per VEHICLE, not per person
* You can add on COLD WATER for only $1 each and/or COLD BEER for only $2 each. We'll have it in the vehicle for you. Available on Arrivals transfers only.
* CARM does not offer shared transportation.
HOTELS, RESORTS, APARTMENTS, CONDOS, CASAS & VILLAS:
All Cancun Hotels in the Hotel Zone, downtown Cancun & Moon Palace.
Frequently Asked Questions
How do we find our driver?
We have staff at the airport to greet you. They hold a sign with your name and our logo on it. Our staff is waiting OUTSIDE for you. If you have any problems locating your greeter, just call us at 407-284-1673 or local in Cancun 273-2970.
Who do I pay, how and when?
At time of booking you can choose either credit card or PayPal to pay in full for your transportation. Price is total, not per person, and it includes flight tracking & airport greeting, parking, taxes & insurance. It does not include tip to the driver.
What if we can not find our driver or greeter?
Our staff is always there, but they may be helping others. Just look for your name on the sign and our logo.
Flight delays / cancellations / changes:
Call or email us. We need to know about any changes to your flight. You will have more updated info than we do here in Cancun
Do you have child seats?
Yes, you can request a baby car seat for your child, no charge. They are rated for up to 40 lbs. front-facing or 30 lbs rear-facing.
Can you do other services such as taking us to a restaurant or to Wal-mart before going to our hotel?
Of course! Just email us your request and we will give you a quote. Wal-mart trip is an extra $35 for 1 hour, which is usually sufficient time. This needs to be booked ahead of time.
Can you have drinks waiting for us in the vehicle?
Yes, we offer cold bottled water for $1 each and cold beer for $2 each. You can add this onto your transfer order in the shopping cart.
Do you take people to other cities or just Cancun?
We take you almost anywhere! Please click on the other destinations above. Email us for a price if you don’t see your town.
What is the usual tip?
I like to tip the driver about like I do a waiter…make it a percentage of the total based on service. Tipping is a personal thing, you can tip as little or much as you want. This is just my suggestion. Basically for Cancun hotels $5 to $10 is a good tip. IF you are traveling further into the Rivera Maya you might want to tip a little more. The drivers know they must earn any tips.
Private Transportation to the Cancun Hotel Zone or Downtown Cancun
We are the only website for airport transfers, tours, info, photos & videos owned and operated by American expats living in Cancun. We are available by phone, email or live chat everyday to help you plan your vacation. Our customer service is priority #1. We want to EARN your business for years to come. Just ask our customers! Check out our testimonials, Ranked #1 on Trip Advisor!
The Cancun Airport can be a chaotic, crazy swarm of people. We take the guess work out of your arrival to Cancun with detailed instructions on where to find the greeting representative that is tracking your flight and waiting to take you to your private vehicle.
Pay for your transportation securely online with your choice of credit card or PayPal.
What to expect at the Cancun Airport:
Terminal 2 International
Grab N’ Go snack shop at Terminal 2. As you exit, turn to the right.
Be prepared for crowds of people at all of the terminals.
If you get to the Welcome Bar, you’ve gone too far! Turn back.
Terminal 2 Domestic
Once you exit the glass doors, look for the CARM greeter just outside the doors.
As you exit terminal 3, you will see a bunch of greeters, all holding signs. You can stop at Air Margaritaville for a quick drink first.
If you need to wait for others in your party to arrive, Berry Hill offers seating also. Just to the left as you exit.
There is a free inter-terminal shuttle that goes to terminals 2, 3 and 4.
Our greeters are at the airport all the time, ready to receive you.
Look for the CARM logo and your name on the sign.
Exit at the red sign for Ground Transportation and then walk to the end of the long outdoor sidewalk.
After you exit, follow the long sidewalk past the mini-market to the Blue Column C
Terminal 4 Cancun International Airport
Cancun Airport only has 3 main terminals plus a charter terminal. You can see which airlines arrive to which terminal here.
WARNING! There are a lot of scammers at the airport that will tell you that your CARM Driver left.
This is not true, obviously. The scammers pretend to call “our office”, telling you that you will get a refund. DO NOT GO with anyone unless they are a CARM Transfers representative in uniform and they have your name on their list. Our representatives are at the airport all the time.
Contact CARM Transfers
Feel free to contact us with any questions. We are here to help!